Loan management software · by SY Technology

Customers, approvals, collections, overdues,managed in one system

Our loan management software is a customer and collections system built for licensed moneylending companies in Malaysia. Customer files, approvals, repayments, overdues and reports sit in one place, and the owner sees today's collections right on the phone.

We set up your own copy, move your old data in and train your staff on site, so you're running in a few weeks. Chinese, English and Bahasa Malaysia, on phone and computer.

  • Free 30-day trial
  • One server per company
  • Data stored in Malaysia
  • We fix it if it breaks
Sound familiar?

More staff, more cases, and Excel plus WhatsApp groups stop keeping up

Customers

Customer records live in too many places

One copy in Excel, one on a salesperson's phone, another in a WhatsApp group. When a salesperson leaves, the customers go too, and no one can say where each case stood.

Collections

Today's collections? Wait until tonight

Receipts are matched one by one. If the owner wants to know how much came in today and who is overdue, it waits until finance finishes reconciling.

Approvals

Who approved it, and why? No one can find out later

Approvals happen by shouting in a group chat or signing on paper. When something goes wrong, the chat history is long gone.

These are common situations at moneylending companies, not one company's story.

Once it's running

This is what the owner sees every day

The three clips below are real screen recordings of the system we built for a licensed moneylending company, switched to demo data. Book a demo to see the full system.

The owner asks “How much did we collect today?” and gets the number in secondsReal system recording · demo data
The owner asks “How much did we collect today?” and gets the number in secondsThe number is calculated by the system with the same method as the dashboard; the AI only understands the question. It only counts what that person is allowed to see.
  • Ask “How much did we collect today?” and get the number in seconds, counted only within what you're allowed to see
  • Today's collections and this month's total are there when you open it, each card stamped with the time
  • See which approval step every case is at; cases the system blocks show the reason
  • Overdue lists sort themselves and repayment reminders go to customers' WhatsApp on time (Pro and up)
  • Each staff member works in their own language: Chinese, English or Bahasa Malaysia
  • Works on computer and phone; add the mobile site to the home screen and it feels like an app
Today's collections and this month's total, right when you open itReal system recording · demo data
Today's collections and this month's total, right when you open itNo waiting for staff to build a spreadsheet; each card shows the exact time the data is as of.
See at a glance which approval step each application is atReal system recording · demo data
See at a glance which approval step each application is atCounts for all, pending risk check, pending final finance review and completed; tap one to open that batch. Anything the system blocks is listed with the reason.
Three editions

Pick by company size: Basic, Pro or Flagship

All three are the same system with different features switched on. Pricing depends on user accounts, active loans and how much old data there is; we quote one-to-one after the demo.

Basic

Moneylenders with 3–10 people, one team

Up to 15 user accounts

Customers, loans, repayments, overdues and reports: get the books in order first.

Pro

Recommended

2 or more teams, 20–50 people

Up to 50 user accounts

Adds split approvals, risk scoring, WhatsApp reminders and AI answers.

Flagship

Several companies or branches run together

60+ user accounts

Adds customer acquisition: AI writes, makes videos, posts and runs paid ads.

FeatureBasicProFlagship
Daily management (all editions)
Customer files, loans and repayment schedules
Common repayment methods, incl. equal principal and equal instalments
Repayment receipts and overdue lists
Financial reports
Chinese / English / BM
Computer and phone (add the mobile site to the home screen)
Approvals and risk
Approval flow with separate risk, finance and disbursement roles–
Automatic risk scoring–
Bank statement analysis–
Several companies and teams, managed separately–
Cost sharing and monthly business reports–
Customer communication and AI
WhatsApp: AI replies to customer enquiries–
WhatsApp: repayment reminders and overdue follow-up–
Customer service role–
Team messages–
Website application form straight into the system, plus promo links–
AI assistant: ask for any number in one sentence–
Acquisition and attendance
Ads engine: AI writes, makes videos, posts and runs paid ads––
WiFi attendance––

✓ included – not included. Move up an edition any time as you grow, with no data to move again.

Getting started

Running in a few weeks: we install, we migrate, we train

  1. 01Step 1

    30-minute demo and diagnosis

    See how the system works, then tell us how you manage customers and collections today. We suggest an edition and what to start with.

    You get:A one-page plan: edition, migration, go-live timing
  2. 02Step 2

    Your own copy, set up for you

    One server per company, with your company's name and details, teams and staff accounts set up. We handle the server and web address.

    You get:Your own web address and logins
  3. 03Step 3

    We move your old data

    Customers, loans and repayment records from LoanMaster or Excel, moved in and checked against the totals in your old reports.

    You get:Migrated data plus a reconciliation list
  4. 04Step 4

    Staff training, 30-day trial

    Online training plus one visit on site. Run it on your own data for 30 days, and sign only if you're happy.

    You get:Staff who can use it, numbers you see every day

After go-live: servers, maintenance and upgrades are covered by the monthly fee. If it breaks, we fix it.

Have we done this before?

We built this system for a licensed moneylending company

Staff across several companies and teams at a licensed moneylender in Malaysia use it every day: registering customers, running approvals, recording repayments, following up overdues and checking reports. The recordings above are this system, switched to demo data.

  • Every feature has been used and refined in a real company's daily work
  • Several batches of old data moved in from LoanMaster, each checked against the report totals
  • In the demo, you can click through the whole system from start to finish

To protect that company and its customers, we don't publish its name or any real customer data or amounts.

Straight answers

Where the data lives, who fixes it, what if it doesn't fit

Data stored in Malaysia

The system and database run on a server in Malaysia. Staff only see the customers their role allows.

One server per company

Your data has its own server and is never mixed with another company's. If you don't renew, we export the data to you.

We fix it if it breaks

Servers, maintenance and upgrades are covered by the monthly fee. When something goes wrong, come straight to us, no need to hire IT.

No setup fee if the trial doesn't work out

Use it for 30 days on your own data. If it doesn't fit, you don't pay the setup fee.

FAQ

What owners usually ask

Ask on WhatsApp
How much does it cost?

It depends on user accounts, active loans and how much old data there is. We quote one-to-one after the demo: a one-time setup fee, a monthly fee, and any usage-based charges listed separately. If the 30-day trial doesn't work out, there's no setup fee.

We use LoanMaster or Excel now. Can you move our data?

Yes. We move customers, loans and repayment records, check them against your old report totals, and list anything that doesn't match line by line.

Do we need to buy a server or hire IT?

No. We arrange the server and web address as part of the monthly fee, and we handle maintenance, upgrades and fixes.

What if our staff aren't good with computers?

It works on a phone, in Chinese, English or Bahasa Malaysia. We train online and visit once on site, until your staff can use it.

Can it follow the way our company works?

Small changes are included in the monthly fee. Bigger new features are quoted one-to-one.

Demo · free 30-day trial

See it once, then use it for 30 days

Leave your number and we'll WhatsApp you to set a time: a 30-minute online demo, or your own copy to try right away.

WhatsApp +60 13-662 6977 · sytechnologysolution@gmail.com

Book a demo / free 30-day trial

We only ask for a name and WhatsApp number, used for this enquiry only. Never sold to anyone.

I'd like to

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